From The Frame Up

THIS IS WHAT CUSTOMERS HAVE TO SAY

From:                              David

Sent:                               Tuesday, January 29, 2008 8:03 AM

Subject:                          Pedal return spring set

Dear Doug!

The return spring set I recently ordered just arrived today having been forwarded to me by my brother in Texas. I immediately went down to the garage, removed the old ones and installed the new set. The set and the info you sent are GREAT and I am VERY satisfied. The clutch and brake pedal operation is much easier and still very solid feeling now. The springs I was using from various major vendors were like garage door springs - dependable but very stiff. These now feel much more the way I would imagine they should feel and function. Granted I haven't yet driven the car, but it's easy to tell that the operation is much improved! I fiddled with the  stop switch spring and hook for some time until I got it to my liking. I wanted the brake lights to come on during the little bit of free pedal travel and before actually applying brake pressure, so that the lights come on early as soon as the pedal is covered. By bending the hook (which I never had before!) I was able to get it just to my liking.

I look forward to investigating what other hard to find parts you may have to offer. Do you have anything for the TD also?

Thanks again!  David, Germany 

From: John
Sent: Wednesday, December 31, 2008 2:32 PM
Subject: Stone guards

Hi Doug,

I hope your holidays were full of fun.  I received my order and am delighted.  Thanks very much for the desk stand (desk stand and MG commemorative for his car).  It is way cool as my 20 year old daughter says.   I can’t wait to see your new catalog.

Best regards,  John

Handwritten:  1/6/09

Thanks Doug,  I like your company!  John (Iowa)

From: John (California)
Sent: Thursday, January 22, 2009 3:54 PM
Subject: Document holder

Hi Doug, The document holder arrived safe and sound.  My wife, of discriminating taste, says it is gorgeous!  It’s a very nice complement to these classic cars.  I think your new catalog should have photos if possible.  One of the document holder would really stand out. I was interested in a jack and grease gun what would you recommend? Best regards,  John

From: Carl (Florida)
Sent: Wednesday, February 11, 2009 11:29 AM
Subject: TC Steering Cam
Doug,  I've been very impressed with the workmanlike manner in which you have gone about setting up your enterprise!   I wish you the very best of luck.  What you are doing has been needed for years!!

Regards,  Carl

From: John
Sent: Wednesday, March 11, 2009 1:35 PM
Hello Doug,

Thanks for the article – really good as usual! I’ve just finished the March issue but I’ll use it for the May issue.  I’ve given you a brief ‘write up’ in the March issue (see below) as an ‘add on’ to your advert, which follows immediately after the ‘write up’..

Best Wishes,  JOHN

DOUG PELTON – PROPRIETOR OF “FROM THE FRAME UP”

Doug is well known to our North American readers as both a supplier of quality T-Type spares and a frequent contributor to the tabc list. Doug has also written some very useful articles for TTT and there are more “waiting in the wings”. From a modest debut, starting with his pedal spring sets, Doug has built up an impressive catalogue of parts. One thing you can be sure of – Doug does painstaking research to get things right – a rare commodity these days!

From: Craig Seabrook
Sent: Wednesday, March 11, 2009 9:08 PM
Dear Doug,
We are most impressed with the company you have started. We are glad to be of assistance. I will definitely mention your name to all my customers who purchase wood kits or pieces.
Craig Seabrook
Whitworth Shop

From: Tom 
Sent: Tuesday, April 14, 2009 2:25 PM
Doug,  I recently bought a set of your MG “door safety latches”. I installed them on Sunday. It was an easy job and they look “factory original”. I would recommend them to any T series owner. Tom

Hello Doug,  Good news, this afternoon when I returned I had a pleasant surprise - one box of parts from the US!   What excellent service, quicker that I can get from some UK suppliers.  (David lives in the UK)

Thanks once again for your help.

Best regards, 

Dave

From: Howard 
Sent: Wednesday, May 27, 2009 8:34 AM
Subject: Midge

I mounted "Midge" last night, and it looks great on the car.  Many thanks.  Howard.

From: Barton
Sent: Friday, May 29, 2009 2:40 PM
To: Doug Pelton

Hello Doug,

Thank you, Thank you. The pictures were a big help.

I am not sure if we could have put this car back together without your pictures.

Best regards,   Barton

From: DJ
Sent: Wednesday, July 08, 2009 2:25 PM
Subject: Re: Invoice: From The Frame Up

Hi Doug

The oil filter adapter, filter and windsceen brackets arrived safely - thanks.  The filter adapter is beautifully engineered - obviously a lot of thought went into that and it will last forever.  The windscreen brackets are fine too, but might benefit from being made from stainless steel or be zinc plated (which is what I will do with a batch going in soon). Anyway - YOU were the only one in the world with them in stock!!

Cheers and thanks - I will keep in touch - you have a good catalogue of "tricky" bits!  DJ

From: Bud

Sent: Monday, July 20, 2009 2:46 PM
Subject: RE: [mg-tabc] Kingpin Cotter Pin Bolt

I am beginning to think that it is a waste of time to email the list (to find needed parts), just email Doug and be done with it! :>’}  Have a great day.

Bud

From: John
Sent: Thursday, July 30, 2009 8:56 AM

Hello Doug,

I received the package! Quality of your products is looking good. The Midge is perfect.  I am very happy! What a difference with other part-suppliers such as Moss.

Greetings,

John,  Netherlands

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