From The Frame Up

THIS IS WHAT CUSTOMERS HAVE TO SAY

On Sat, Jan 14, 2012 at 10:33 AM, Graham wrote:

Hi Doug,

I have had good stuff from you previously, and would appreciate your newsletter.

Many thanks

Graham

On Mon, Jan 9, 2012 at 9:16 AM, Jon wrote:

From: James

Sent: Friday, January 06, 2012 12:30 PM
Subject: Order

Hi Doug – 

I need some more odds and ends. They are:.....XXXX......XXXXX

I appreciate all that you do for the TC cause. Keep it up!

Regards,  James

From: Keith

Sent: Monday, November 14, 2011 4:21 PM
Subject: Order

Doug,

Received the quilt today. BEAUTIFUL, AND EVERYTHING I ANTICIPATED! This will make a great showpiece, and I thank you for your attention to detail. You are a breed I find less often these days.

Keith

From: Russ

Sent: Thursday, September 15, 2011 10:31 PM
Subject: Nice job!

Doug, Paul,

The rebuilt map lights arrived today.  Very nice, and - as advertised - they work!  I might never need them, but I like having them functional.  Now when passengers ask what they are, I can flick them on.  Glad I didn't waste any more time fiddling with them before I contacted you.

Thanks,   Russ

From: Michael

Sent: Tuesday, September 13, 2011 1:10 AM
Subject: RE: Invoice: From The Frame Up

Hi Doug

Much appreciated – really. I want to be able to order further parts from you as the need arises.

Clearly they are so superior in quality to Moss.

Kind regards,  Mike  (Poland)

From: James

Sent: Tuesday, September 06, 2011 12:09 PM
Subject: TC Door Adjustment

Hi Doug –

As you asked for feedback on using your Door Adjustment strap: BP216. Essentially, it allows the door top and bottom to be traded off in adjustment. Prior to adjustment, my door bottom was flush to the tub and the top had a ¼” gap. After adjustment there is a 1/8” gap both top and bottom. It was easy and quick to perform and I got the result I wanted.  Thanks for a great product.

Regards,  Jim

From: Craig

Sent: Sunday, August 28, 2011 9:20 PM
Subject: ALL BRITISH DAY - 28-8-11 KINGS SCHOOL PARRAMATTA

Doug, 

“From The Frame Up” was mentioned a lot at All British Day,  you are all held in high regard here in Australia.  By the way the brake spring set & bracket fitted perfectly.

Cheers,  Craig

Sent: Wednesday, August 24, 2011 8:00 AM
Subject: Rear Axle Casing - Rivet Oil Leaks

(Discussion of TC rear axle hub setup)......

Peter

On Fri, Jul 29, 2011 at 9:06 AM, Jens wrote:

On Fri, Jul 8, 2011 at 1:01 AM, Derry wrote:

Doug,
Thank you for the promptly impressive response to my request for a clutch lever; I only wish that some of our UK suppliers were as efficient - I can hardly believe that the lever is already winging its way across the pond!

Update:  July14th

Hi Doug,

The lever arrived today.  I am most grateful to receive this hard-to-get item and it is a really good and clean specimen - many thanks!

 It has been a pleasure doing business with you.

Derry.

 

From: conrad 
Sent: Sunday, May 29, 2011 1:32 PM
Subject: RE: Invoice: From The Frame Up

Doug.
 
On the MG freeway of life, you are a welcomed exit.....!
Many thanks & keep up the Great work....!
 
DrRx.

From: Rick
Sent: Sunday, April 17, 2011 3:17 PM
Subject: Just a word

Hi,
Just wanted to thank you for sharing / posting the Lucas Service manual on your site.    I own a 54 TF, and have not been able to figure out the windshield Wiper system.   With the help of page 7 of "Wipers",  I now know understand how the system works.  Someone, had put the switch gearbox on the passenger side instead of the drivers side.   No wonder I could not get it to operate.
Thanks again,
Rick

From: Jean-Louis

Sent: Thursday, April 07, 2011 5:57 PM

Subject: Re: Invoice

Doug;    Last night we had our monthly car club meeting.  Although, I have not received any of your product to make an opinion, I was very pleased to inform the other members just how impressed I was with your company, based solely on your prompt reply and good communication.

Again Thank you,  Jean-Louis - Canada

From: Doug S.
Sent: Thursday, April 07, 2011 6:23 PM
Subject: Re: Invoice: From The Frame Up

Doug,

Thanks.  I received the parts before I expected as I think I got the shipment a couple of days after I sent the check.    Only you and Jack White for Jag parts operate this way.     Truly refreshing. Anything you supply that I will need for my TC and the TDs, that I am working my way through, you are the first choice. 

Again, thanks.       Doug S. - Arkansas

From: David
Sent: Friday, April 08, 2011 6:58 AM
Subject: Brake pipe lengths

Many thanks to Doug Pelton of From the Frame Up – his site is such a great resource.

Cheers,  Dave - Scotland

From: Kim

Sent: Friday, March 18, 2011 8:10 PM
Subject: Order

Hi,  My order arrived this morning in New Zealand 5 days after dispatch and I lose a day due to the package crossing the date line!  Clips and cables look superb, thanks, regards, Kim.

From: Howard

Sent: Monday, March 07, 2011 10:48 AM
Subject: ON-LINE bill pay

(The new on-line payment system) Couldn't be easier.  I love the keeping the card on file feature.  As usual, you continue to improve already steller service. 

Thanks for being there for us. Howard.

Sun, Feb 20, 2011 at 8:54 AM
Subject: MG TA update
 

Doug:

Yesterday morning ........I did drive the TA for the first time in about a year.  Just thought you would be interested.  It took a lot of parts from FTFU to get it back to a serviceable condition again.  Far from being ready for a show, but it does run.

Thanks for your assistance.

John, (Kansas)

From: David

Fri, Feb 18, 2011 at 9:51 AM
Subject:   Parts arrived

Hi Doug,
Just wanted to let you know that the parts arrived today in fine order. It's always a pleasure to get such beautiful parts that are also the right stuff! Always a joy. Thanks.
Warm regards,
David (Germany)

On Wed, Jan 26, 2011 at 2:29 AM, Odd wrote:

Hello Doug

 

I got the parts yesterday (gas cap internal), and they were exactly what I wanted. Very beautiful parts, thank you.  Odd 

1/21/2011

Hi Doug, the order arrived yesterday and, as always, looks to be of the highest quality. Thanks again for all you do to keep our wonderful cars on the road and it's comforting to know I can deal with someone on the other side of the world with complete trust.

Cheers,

Andrew (Australia)

MESSAGE:

From: Doug Pelton

Sent: November 6, 2010 1:21 PM
To: Ron

Subject: Misc info

Hi Ron,

REPLY:

From: Ron 
Sent: Saturday, November 06, 2010 4:44 PM
Subject: RE: Misc info

Thanks Doug: your attention to detail is greatly appreciated…………Ron

From: Gordon

Sent: Thursday, November 04, 2010 9:58 AM

Hi Doug,

Many thanks for your prompt reply, most impressive.  Your shim set will be fine.  I think I exhausted the internet looking for these shims, them came across your address - a life saver.

Once again, many thanks,

Gordon 

From: Michael 
Sent: Thursday, October 28, 2010 7:38 AM
Subject: Re: Invoice: From The Frame Up

Thanks again for your kind help. These items, are believe it or not, difficult to get over here, unless you want to take out a second mortgage!!!!

Regards Mike.

From: ALEXANDER

Sent: Saturday, October 23, 2010 5:42 PM
Subject: Re: Order update

Doug,

If you're ever in the area, look me up, I'd like to shake your hand.   I can't thank you enough for going the extra mile and then some.  It's quite refreshing to know someone whose personal code of ethics is much like my own.    

Alex

From: Russel

Sent: Saturday, October 23, 2010 9:34 AM
Subject: shipment arrived

Doug,  The greaser and pulley just arrived. Greaser already installed. Perfect fit, thank you very much!!! I have been looking for one for a long while...   Pulley is great, too. Will fit it when I get my generator back.

Regards,  Russ 

From: Andrew

Sent: Wednesday, October 20, 2010 11:10 PM
Subject: Front springs

I recently bought a set of Doug's springs and have done a few thousand miles, both on the road and racetrack. My verdict - fantastic price, service and product, and I wouldn't hesitate to recommend them to anyone thinking of choosing this option. Thanks Doug, yet another happy customer.

Andrew

From: Howard

Sent: Tuesday, October 19, 2010 12:19 PM
Subject: New Pump

I swear the car runs better!!  I know it is probably my imagination, but I am wondering if the old pump didn't have the proper pressure.  Many thanks for the further improvements of my car and making it a joy to live with. Howard.

From: Gordon

Sent: Tuesday, October 19, 2010 12:17 PM

Good afternoon Doug,

I received the parts this morning, thank you. Now I can get on with the fuel system. I really appreciate you shipping them so quickly.  I looked at your web site which is great !

Gordon

From: Michael

Sent: Tuesday, October 19, 2010 11:09 AM

Hi Doug,

I received the parts yesterday, just as you thought I would.  This morning I took the parts to the shop that's doing the front end work.  Thanks again for your help and great service!

Regards,

Mike

From: Jack

Sent: Thursday, October 14, 2010 8:45 PM
Subject: TC Front Shackle Pins/Lock Washers Received

G'day Douglas:

 Just to let you know all items received.  The Pins are a dead-ringer for the originals-spot on mate.

Respectfully: Jack

From: Howard

Sent: Thursday, October 14, 2010 8:41 AM

Thanks for the remarkable service.   Howard. 

 

9/17/2010

Doug,

Thanks.  Great service, expertise, & response!       Rocky 

David AUSTRALIA.

From: Jeff 
Sent: Thursday, September 02, 2010 5:32 AM
Subject: Order received

Hi Doug,

Latest order received in good order!

I was a little hesitant at ordering the greasers for handbrake (not cheap) but I must say I am delighted with them, I have remains of one original and it would be hard to fault your remake on comparison...... I do appreciate that you have gone to so much trouble to source so many of the small items.The 3BA nuts on the wiper motor for example!!

Regards

Jeff Newey

From: Bob 
Sent: Wednesday, September 01, 2010 7:38 AM
Subject: Re: Invoice: From The Frame Up

Doug,

I CANNOT be more pleased with the bonnet supports! I had a homemade PVC setup, doing the same thing, but yours look so very professional...a great product!

Thanks Again,

Bob

From: John 
Sent: Wednesday, September 01, 2010 6:50 AM

Hi Doug,
Thanks for the quick response on the recent order.  Packaging was first class.
Best Regards!  John.

From: Burt 
Sent: Monday, August 30, 2010 11:33 AM
Subject: TC resurrection

(To: Jeff) 

Best guy we found to help with direction on many levels is Doug Pelton.  He is a genius in terms of knowing how things go back together and what parts you need to get the job done.  He is a Moss Motors parts supplier and frequently has better made parts than Moss.  Doug has been very helpful when we have called with technical questions.

Burt

From: Jon
Sent: Tuesday, August 24, 2010 4:26 AM
Subject: Order

G'day Doug,

Just to let you know that the parcel arrived safely today. Wow, that was fast! I'll have a good look at the weekend but all looks fine at first glance.

Thanks once again,

Regards,

Jon

From: Stan 
Sent: Friday, July 30, 2010 5:55 PM
Subject: Re: Invoice: From The Frame Up

Hi Doug

Good service.

Thanks Stan

From: Peter 
Sent: Sunday, July 25, 2010 10:10 AM
Subject: Bonnet Supports

Thanks, Doug!

They (bonnet supports) work real nifty!

Peter

From: Rick 
Sent: Thursday, July 22, 2010 3:28 PM
Subject: Re: Invoice: From The Frame Up

Hi Doug,

Received the tire pump hose......... as always, great job !!!    Thanks, RICK

From: Robert
Sent: Tuesday, July 20, 2010 1:59 PM
Subject: Helped

Doug - almost ready to get going again.  Your fastener sets include descriptions that I have found to be really helpful (for example, the tub set) in that it took a lot of the guesswork out of the equation.  

Thanks, Rob

From: Burt 
Sent: Saturday, July 17, 2010 7:03 AM
Subject: RE: Invoice: From The Frame Up

Happy to work with you. It has been easy and a pleasure!

Burt

From: Frank
Message:
Thanks for the superb stuff you sent to me several weeks ago.
Many thanks
Frank

From: Jack 
Sent: Monday, June 28, 2010 1:14 PM
Subject: Re: Invoice # 970

G'day Douglas:

Just a quick note.... 

It is quite comforting to know that you have taken the initiative, not forgetting your outlay, to set upon a venture of recreating the more minute and virtually impossible to find, bits for our cars. Items that are overlooked by the larger bastions in the trade as being not fast enough moving and therefore of no interest.

You certainly give meaning to the phrase "Maintaining the Breed"

Cheers for now mate; respectfully:

Jack  

From: Mark
Sent: Monday, June 21, 2010 3:39 AM
Subject: Re: Invoice: From The Frame Up

Hi Doug

Pedal pads arrived today.  I look forward to trying them out.  Thanks for the amazingly prompt service.

Cheers,  Mark

From: Elliot 
Sent: Wednesday, June 16, 2010 8:05 AM
Subject: Fuel line / Brake line replacement

Hey Guys & Gals,

After a few false starts redoing my brakes, I finally sourced the lines I needed from Doug Pelton. Should have sourced from him in the beginning. Everything went smoothly and his photos of the proper routing helped immensely. 

As a satisfied customer, I recommend all his products, but in this discussion, most certainly his brake lines and fittings

Elliot 

From: Bill 
Sent: Friday, June 11, 2010 1:03 PM
Subject: Re: Invoice: From The Frame Up

Hi Doug, the parts arrived, and they look terrific...  Thanks again for your outstanding service and support.  It is a real encouragement to know I have such a good resource for help as I go through my MGTC rebuild.

Regards, Bill

From: Arnold 
Sent: Thursday, June 10, 2010 9:14 PM
Subject: Local news

I have your site set up as my "home page" on the computer and enjoy digging through your catalog.....and dreaming.  With any luck I should be able to put together an order for supplies this summer....
Arnold

From: Howard 
Sent: Thursday, June 10, 2010 9:38 PM
Subject: Great Parts

Many thanks again for being a fantastic supplier of non-existant parts...  I installed the safety lock (AC114) on one side.  Looks great and really works well.  Wonderful idea.  Howard

From: Ian

Sent: Saturday, May 29, 2010 12:12 AM
Subject: RE: Invoice: From The Frame Up

Hi Doug
 
No doubt about you. Your service is excellent. It's more convenient to shop with you than buy similar parts here in Sydney. And your parts are better.
 
Thanks a million
 
Ian 

From: Ian

Sent: Wednesday, May 12, 2010 4:58 PM
Subject: Invoice: From The Frame Up

A pleasure to do business with you.  Keep up the good work!
 
Regards,  Ian

From: Peter

Sent: Monday, May 03, 2010 12:01 PM

Subject: Re: I got it.

Doug,

Package was waiting for me when I arrived back this morning.  A pleasure

doing business with you!

Peter

From: Russ
Sent: Saturday, April 24, 2010 6:56 AM
Subject: Received

Thanks Doug.

The brake hose looks very nice - you do find high-quality components! 

Russ

April 14, 2021

Doug,

Quality stuff & everything correct!

Thanks,

Ed

From: Robert
Sent: Friday, April 16, 2010 4:00 PM
Subject: Door Tensioners

Doug - The tensioners arrived and are fitted.  What a great idea!!

Even though I was lucky enough for the doors to be flush along the front panel when I fitted them, the tensioners can make such a huge difference with just a quarter turn, Will make it simple to keep the great fit over time.

Regards, Rob

From: Jay
Sent: Wednesday, April 07, 2010 2:44 PM
Subject: Rivets & bolts

Doug,  The rivets are exactly right, by the way, though some required trimming, which was, of course, no problem.  I’m still experimenting with the best way to set them in place.  Those extra rivets came in handy!

You are great to do business with by the way.  We are all very lucky you started your business.  Thanks again,

Jay

From: Rick
Sent: Tuesday, March 30, 2010 10:08 AM
Subject:  Got the hose

Hi  Doug,

Received hose (rebuild tire pump hose) ---  nice job very pleased !!!!  Now for the bolts hardware etc. will be in touch. 

Regards,  Rick

From: John
Sent: Monday, March 29, 2010 12:24 PM
Subject: Tach reduction gearbox

Doug Pelton carries the correct 2BA grease nipple for this.  I recently

Purchased one from him.  Perfect fit and great service!

John, Australia

From: Bud
Sent: Wednesday, March 24, 2010 12:41 PM
Subject: Service

Hello all;

Would you all like to know the difference between getting stuff from Doug

and getting it from Moss? Doug will usually ship the same day and will use

the USPS. I get things in two days! I ordered from Doug a week ago on

Saturday and got my order the following Monday. I ordered some things from

Moss this last Saturday and it didn't ship till Monday and having paid extra

for expedited delivery I should get it today. If Doug had this particular

item in stock I would have had it on Monday.

In addition to the time issue, Doug is cheaper than Moss, and Doug talks TC

where the sales guys at Moss usually don't.

I say, support our own.  Ok I will get off the soap box now! Have a great day!

Bud

From: William
Sent: Wednesday, March 24, 2010 10:57 AM
Subject: A deserved compliment.

Doug,

Got an email from Phil  (contacted him while hunting for a backing plate) that detailed a nightmare he has been having with his gearbox, and also contained the following regarding you:

 "Doug Pelton, in response to my pleas for assistance, said he had a different cover supplier from Moss's (despite Moss telling Jeff at LBCC that there is ONLY one supplier in the world) and that his covers were "spot on".  Bought one.  A bit more expensive than the one from Moss, but it arrived in the early evening via UPS and I couldn't wait.  Went out in the cold garage, hefted the thing over the shift lever extension and gear lever and bingo.  It did indeed plop right into place.

Now in the process of once again going into contortions (which hurt) to put in the seven machine screws that go into the captive nuts on the firewall and then will use the wood screws I got from Doug to hold to the floorboards.

Doug is such a fabulous resource."   …….Just wanted to pass this on. 

Regards, Bill

From: John 
Sent: Wednesday, March 24, 2010 2:58 AM
Subject: RE: Oil Filler Caps

Doug,

As a fellow “Originality Student” of TCs, I read with great interest you article in the March issue of TTT.

Frankly when restoring TC0301 its one of the few areas I didn’t research, so I now know I am sporting a TF version  in nickel plated steel and the radiating oil brands.  This will now be fixed!

For what it’s worth, I used the attached photo for a lot of my detail.  It’s in a couple of books, but I got a beautiful original from Gaydon.  I am told it is TC 0257 and was taken 20 Sept 1945.  With my strongest magnifying glass, I can’t see any writing on the cap, reinforcing your article.

Keep up the brilliant service.  As I’ve said before; it’s a great pity you weren’t around when I was restoring my car.

Best wishes,  John

From: Jim
Sent: Tuesday, March 16, 2010 4:58 PM
Subject: Wiring Harness Pictures

Hi Doug-

Just wanted to say “Thank You’ for forwarding  your wiring harness pictures to me

 I really appreciate all the detailed work you do to ensure the preservation, accuracy and operation of our cars.  I find your surveys of appropriate parts, dates of use, etc. interesting and they really do help to clear up confusion. 

Jim

From: Philip

Sent: Sunday, March 14, 2010 9:42 AM
Subject: Plug for Doug

Just a note for the club.  Last summer I bought a Moss rubber gearbox cover………

After five days (just a few hours a day) of joint pain and contortions I came to the conclusion that the cover just flat wouldn't fit.  The large hole in the top for the lube filler nut was a good half inch off. The dipstick hole was about 3/4s of an inch away from the rubber hole. The rubber flange around the floorboard perimeter didn't cover the rear transmission nuts holding it to the

frame.  In short, it was a mess. I was about 2/3rs finished when I realized this.  I took all the screws out and attempted twice to adjust it.  No dice.

In the meantime I was venting steam via email to Doug Pelton about all this. He said he sold gearbox covers from a different supplier than Moss's English source. Doug said his were "spot on" for it.  I ordered one.  It was more expensive than the LBCC/Moss one, but would be worth it if it was as good as he said.

It arrived yesterday via FedEx.  It looked mahhhvelous (thank you Billy Crystal).  I couldn't wait, and went out into the cold garage and slipped it over the gear lever and it plopped RIGHT into place. I mean even the lube filler nut on top of the transmission popped out exactly in place.

It is pre-punched for the seven machine screws into the firewall.  It even has a swivel rubber plug on the left side near the handbrake so you can qrease the universal joint through the hole in the metal driveshaft tunnel. The floorboard perimeter flange sticks out even more than the old one I removed and it covers everything.  It is fabulous.

So I'd just like to put in a plug for Doug and his careful selection

of repro parts. They're correct and they FIT!  Best wishes, Phil 

From: James
Sent: Thursday, March 11, 2010 11:28 AM
Subject: Harness

Hi Doug,

The package arrived safely and I must say the harness is a thing of beauty (however my wife did not quite understand my excitement) – seems almost a shame to install it where it might get dusty or wet!

Thanks for taking such good care to source excellent items like this.

Best wishes,  James

From: William
Sent: Tuesday, March 09, 2010 2:27 PM
Subject: Parts Order

Hi Doug,

Very pleased with the recent parts - the rivet tool works just great!  Thanks for your quick service.  

Regards, Bill

From: Howard

Sent: Friday, March 05, 2010 3:14 PM
To: Doug Pelton
Subject: "On the Road again"

Buttoned up the rear end and took it out for a short test drive.  All Pelton parts perfect!!  Took it over to my "English Car" friend who is painting a Morris Estate, and he was very impressed with the fit and finish!!  Thanks for the service after the sale, Doug.  You are tops.  Howard and a very grateful TC 6424

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