From The Frame Up

"Specializing in MG hard to find parts"

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WHY ARE CUSTOMERS SATISFIED?
 
 

Mesa, AZ
Updated Thursday, July 29, 2010 4:50 PM
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See for yourself:

 

THIS IS WHAT CUSTOMERS HAVE TO SAY

 

 

From: Peter 
Sent: Sunday, July 25, 2010 10:10 AM
Subject: Bonnet Supports

 

Thanks, Doug!

They (bonnet supports) work real nifty!

Peter

 

 

From: Rick 
Sent: Thursday, July 22, 2010 3:28 PM
Subject: Re: Invoice: From The Frame Up

 

Hi Doug,

Received the tire pump hose......... as always, great job !!!    Thanks, RICK

 

 

From: Robert
Sent: Tuesday, July 20, 2010 1:59 PM
Subject: Helped

 

Doug - almost ready to get going again.  Your fastener sets include descriptions that I have found to be really helpful (for example, the tub set) in that it took a lot of the guesswork out of the equation.  

 

Thanks, Rob

 

 

Note from Joseph:

Ref: FTFU Invoice #1047 Thanks Doug. The Side Curtain Protector design is very practical, the workmanship superb and the pricing almost too good to be true! I'm definitely one happy customer!  Regards, Joe

 

 

From: Burt 
Sent: Saturday, July 17, 2010 7:03 AM
Subject: RE: Invoice: From The Frame Up

 

Happy to work with you. It has been easy and a pleasure!

 

Burt

 

From: Frank
Message:
Thanks for the superb stuff you sent to me several weeks ago.
Many thanks
Frank

 

From: Jack 
Sent: Monday, June 28, 2010 1:14 PM
Subject: Re: Invoice # 970

 

G'day Douglas:

 

Just a quick note.... 

It is quite comforting to know that you have taken the initiative, not forgetting your outlay, to set upon a venture of recreating the more minute and virtually impossible to find, bits for our cars. Items that are overlooked by the larger bastions in the trade as being not fast enough moving and therefore of no interest.

 

You certainly give meaning to the phrase "Maintaining the Breed"

 

Cheers for now mate; respectfully:

Jack  

 

 

From: Jeff 
Sent: Friday, June 25, 2010 5:41 AM
Subject: order received

 

Hi Doug,

Order and additional item(screws for parking lamps) both received !

Packaging excellent and items very satisfactory.Particularly like the special seals for fuel tank sender unit....these should work!

I had been concerned about what screws to use for the alloy plates under the doors,the screws you have sent are ideal. It is getting harder to find straight slotted screws here now.Everything seems to be "phillips"head.

I'm very pleased with the nice wide rubber for under the windscreen,most parts places seem to supply a much narrower one.

Thanks again

Jeff

 

 

 

From: Mark
Sent: Monday, June 21, 2010 3:39 AM
Subject: Re: Invoice: From The Frame Up

 

Hi Doug

 

Pedal pads arrived today.  I look forward to trying them out.  Thanks for the amazingly prompt service.

 

Cheers,  Mark

 

 

From: Elliot 
Sent: Wednesday, June 16, 2010 8:05
AM
Subject: Fuel line / Brake line replacement

 

Hey Guys & Gals,

 

After a few false starts redoing my brakes, I finally sourced the lines I needed from Doug Pelton. Should have sourced from him in the beginning. Everything went smoothly and his photos of the proper routing helped immensely. 

 

As a satisfied customer, I recommend all his products, but in this discussion, most certainly his brake lines and fittings

 

Elliot 

 

From: Bill 
Sent: Friday, June 11, 2010 1:03 PM
Subject: Re: Invoice: From The Frame Up

 

Hi Doug, the parts arrived, and they look terrific...  Thanks again for your outstanding service and support.  It is a real encouragement to know I have such a good resource for help as I go through my MGTC rebuild.

 

Regards, Bill

 

 

From: Arnold 
Sent: Thursday, June 10, 2010 9:14 PM
Subject: Local news

 

I have your site set up as my "home page" on the computer and enjoy digging through your catalog.....and dreaming.  With any luck I should be able to put together an order for supplies this summer....
Arnold

 

 

From: Howard 
Sent: Thursday, June 10, 2010 9:38 PM
Subject: Great Parts

 

Many thanks again for being a fantastic supplier of non-existant parts...  I installed the safety lock (AC114) on one side.  Looks great and really works well.  Wonderful idea.  Howard

 

 

 

From: Philip 
Sent: Thursday, June 10, 2010 7:47 PM
Subject: Re: Invoice: From The Frame Up

 

Hi Doug

Super efficient response time by you! I would

like to go ahead with the order ....Your wonderful service is much appreciated!

Kind regards

Philip

 

 

From: conrad 
Sent: Wednesday, June 02, 2010 7:08 PM
Subject: Re: Invoice: From The Frame Up

 

Doug.

Yes.  The need is for what you describe.  Many tks for your great parts, accuracy, and service.

 

Conrad.

 

 

 

From: Ian

Sent: Saturday, May 29, 2010 12:12 AM
Subject: RE: Invoice: From The Frame Up

 

Hi Doug
 
No doubt about you. Your service is excellent. It's more convenient to shop with you than buy similar parts here in Sydney. And your parts are better.
 
Thanks a million
 
Ian 

 

From: Ian

Sent: Wednesday, May 12, 2010 4:58 PM
Subject: Invoice: From The Frame Up

A pleasure to do business with you.  Keep up the good work!
 
Regards,  Ian

 

From: Peter

Sent: Monday, May 03, 2010 12:01 PM

Subject: Re: I got it.

 

Doug,

Package was waiting for me when I arrived back this morning.  A pleasure

doing business with you!

Peter

From: Russ
Sent: Saturday, April 24, 2010 6:56 AM
Subject: Received

 

Thanks Doug.

The brake hose looks very nice - you do find high-quality components! 

Russ

 

April 14, 2021

 

Doug,

Quality stuff & everything correct!

Thanks,

 

Ed

 

From: Robert
Sent: Friday, April 16, 2010 4:00 PM
Subject: Door Tensioners

 

Doug - The tensioners arrived and are fitted.  What a great idea!!

 

Even though I was lucky enough for the doors to be flush along the front panel when I fitted them, the tensioners can make such a huge difference with just a quarter turn, Will make it simple to keep the great fit over time.

 

Regards, Rob

 

 

From: Jay
Sent: Wednesday, April 07, 2010 2:44 PM
Subject: Rivets & bolts

 

Doug,  The rivets are exactly right, by the way, though some required trimming, which was, of course, no problem.  I’m still experimenting with the best way to set them in place.  Those extra rivets came in handy!

 

You are great to do business with by the way.  We are all very lucky you started your business.  Thanks again,

 

Jay

 

From: Rick
Sent: Tuesday, March 30, 2010 10:08 AM
Subject:  Got the hose

Hi  Doug,

Received hose (rebuild tire pump hose) ---  nice job very pleased !!!!  Now for the bolts hardware etc. will be in touch. 

Regards,  Rick

 

From: John
Sent: Monday, March 29, 2010 12:24 PM
Subject: Tach reduction gearbox

 

Doug Pelton carries the correct 2BA grease nipple for this.  I recently

Purchased one from him.  Perfect fit and great service!

John, Australia

 

 

From: Bud
Sent: Wednesday, March 24, 2010 12:41 PM
Subject: Service

 

Hello all;

 

Would you all like to know the difference between getting stuff from Doug

and getting it from Moss? Doug will usually ship the same day and will use

the USPS. I get things in two days! I ordered from Doug a week ago on

Saturday and got my order the following Monday. I ordered some things from

Moss this last Saturday and it didn't ship till Monday and having paid extra

for expedited delivery I should get it today. If Doug had this particular

item in stock I would have had it on Monday.

 

In addition to the time issue, Doug is cheaper than Moss, and Doug talks TC

where the sales guys at Moss usually don't.

 

I say, support our own.  Ok I will get off the soap box now! Have a great day!

 

Bud

 

From: William
Sent: Wednesday, March 24, 2010 10:57 AM
Subject: A deserved compliment.

Doug,

Got an email from Phil  (contacted him while hunting for a backing plate) that detailed a nightmare he has been having with his gearbox, and also contained the following regarding you:

 "Doug Pelton, in response to my pleas for assistance, said he had a different cover supplier from Moss's (despite Moss telling Jeff at LBCC that there is ONLY one supplier in the world) and that his covers were "spot on".  Bought one.  A bit more expensive than the one from Moss, but it arrived in the early evening via UPS and I couldn't wait.  Went out in the cold garage, hefted the thing over the shift lever extension and gear lever and bingo.  It did indeed plop right into place.

Now in the process of once again going into contortions (which hurt) to put in the seven machine screws that go into the captive nuts on the firewall and then will use the wood screws I got from Doug to hold to the floorboards.

Doug is such a fabulous resource."   …….Just wanted to pass this on. 

Regards, Bill

From: John 
Sent: Wednesday, March 24, 2010 2:58 AM
Subject: RE: Oil Filler Caps

Doug,

As a fellow “Originality Student” of TCs, I read with great interest you article in the March issue of TTT.

Frankly when restoring TC0301 its one of the few areas I didn’t research, so I now know I am sporting a TF version  in nickel plated steel and the radiating oil brands.  This will now be fixed!

For what it’s worth, I used the attached photo for a lot of my detail.  It’s in a couple of books, but I got a beautiful original from Gaydon.  I am told it is TC 0257 and was taken 20 Sept 1945.  With my strongest magnifying glass, I can’t see any writing on the cap, reinforcing your article.

Keep up the brilliant service.  As I’ve said before; it’s a great pity you weren’t around when I was restoring my car.

Best wishes,  John

From: Jim
Sent: Tuesday, March 16, 2010 4:58 PM
Subject: Wiring Harness Pictures

Hi Doug-

Just wanted to say “Thank You’ for forwarding  your wiring harness pictures to me

 I really appreciate all the detailed work you do to ensure the preservation, accuracy and operation of our cars.  I find your surveys of appropriate parts, dates of use, etc. interesting and they really do help to clear up confusion. 

Jim

 

From: Philip

Sent: Sunday, March 14, 2010 9:42 AM
Subject: Plug for Doug

 

Just a note for the club.  Last summer I bought a Moss rubber gearbox cover………

 

After five days (just a few hours a day) of joint pain and contortions I came to the conclusion that the cover just flat wouldn't fit.  The large hole in the top for the lube filler nut was a good half inch off. The dipstick hole was about 3/4s of an inch away from the rubber hole. The rubber flange around the floorboard perimeter didn't cover the rear transmission nuts holding it to the

frame.  In short, it was a mess. I was about 2/3rs finished when I realized this.  I took all the screws out and attempted twice to adjust it.  No dice.

 

In the meantime I was venting steam via email to Doug Pelton about all this. He said he sold gearbox covers from a different supplier than Moss's English source. Doug said his were "spot on" for it.  I ordered one.  It was more expensive than the LBCC/Moss one, but would be worth it if it was as good as he said.

 

It arrived yesterday via FedEx.  It looked mahhhvelous (thank you Billy Crystal).  I couldn't wait, and went out into the cold garage and slipped it over the gear lever and it plopped RIGHT into place. I mean even the lube filler nut on top of the transmission popped out exactly in place.

 

It is pre-punched for the seven machine screws into the firewall.  It even has a swivel rubber plug on the left side near the handbrake so you can qrease the universal joint through the hole in the metal driveshaft tunnel. The floorboard perimeter flange sticks out even more than the old one I removed and it covers everything.  It is fabulous.

 

So I'd just like to put in a plug for Doug and his careful selection

of repro parts. They're correct and they FIT!  Best wishes, Phil 

 

 

From: James
Sent: Thursday, March 11, 2010 11:28 AM
Subject: Harness

Hi Doug,

The package arrived safely and I must say the harness is a thing of beauty (however my wife did not quite understand my excitement) – seems almost a shame to install it where it might get dusty or wet!

Thanks for taking such good care to source excellent items like this.

Best wishes,  James

 

From: William
Sent: Tuesday, March 09, 2010 2:27 PM
Subject: Parts Order

Hi Doug,

Very pleased with the recent parts - the rivet tool works just great!  Thanks for your quick service.  

Regards, Bill

 

 

From: Howard

Sent: Friday, March 05, 2010 3:14 PM
To: Doug Pelton
Subject: "On the Road again"

 

Buttoned up the rear end and took it out for a short test drive.  All Pelton parts perfect!!  Took it over to my "English Car" friend who is painting a Morris Estate, and he was very impressed with the fit and finish!!  Thanks for the service after the sale, Doug.  You are tops.  Howard and a very grateful TC 6424

 

 

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